ITOUCHLESS LARGE GARBAGE CAN

I have been away for quite some time but life happens.  I want to talk about the above mentioned trashcan.  Let me first say that I have purchased 2 of these in the past 4 years because I wanted to believe that the first time the lid broke it was my fault. 

In October of 2012 I purchased a new itouchless trashcan.  I ordered the same size as before from the same vendor, Wal-Mart.  When the trashcan arrived, the new lid did not even work.  We had to call the company and have them send out a new one.  They sent out a new trashcan lid and it worked fine, until the batteries needed to be changed

We powered down the unit, changed the batteries and nothing.  The lid did not respond at all.  The light was on but no one was at home.  I took the batteries out and let the unit sit for 24 hours as the manufacturer recommended.  Once 24 hours had passed, I put the batteries back into the unit and nothing.  All the lights came on but there was no recognition of movement with the sensor.

I contacted the company and let them know what happened, again.  They responded by telling me that I could send the unit back at my expense and to also enclose a money order for $19.95 and they would repair the unit and send it back to me.  Needless to say I was very angered by this. I paid $179.00 for that unit and it was broken again.

My recommendation is that no one order the trashcan from this company.  There customer service is lacking and the trashcan is not well made.  If you cannot change the batteries in the unit without causing it to malfunction then there is no need to purchase a an automated trashcan..